Right of cancellation

Your right

You have the right to cancel this contract within fourteen days without giving any reason. The period runs from the day the contract was concluded.

To exercise it, tell us (MEDINOW Sp. z o.o., Aleja Wojska Polskiego 33/9, 10-226 Olsztyn, Poland, email info@medinow.app) by a clear statement. You may use the form below, but you do not have to.

To meet the deadline it is enough to send your message before the period expires.

Effects of cancellation

We will refund all payments received without undue delay and no later than fourteen days after we receive your message, using the same means of payment and at no cost to you.

Early loss of the right

⚠️ This is the most important point on this page. The right to cancel is lost once the service has been fully performed, provided performance began at your express request and you acknowledged that you would lose the right once the service was fully performed (Regulation 17 of the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013; Article 16(a) of Directive 2011/83/EU).

You give that acknowledgement by ticking the relevant box in the order form. You do so in order that the doctor can start straight away - that is what makes possible the short turnaround you are using the service for.

Until the assessment is complete, you can cancel in the normal way.

Model cancellation form

Complete and return this form only if you wish to cancel the contract. You may also simply reproduce the text in an email.

To: MEDINOW Sp. z o.o., Aleja Wojska Polskiego 33/9, 10-226 Olsztyn, Poland, email: info@medinow.app

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract for the supply of the following service:

_______________________________________________

Ordered on (*) / received on (*): _____________

Order number: _____________

Name of consumer(s): _____________

Address of consumer(s): _____________

Signature of consumer(s) (only if this form is notified on paper): _____________

Date: _____________

(*) Delete as appropriate.